ONYX Performance Management Framework

Through the implementation of a holistic Business Review framework, ONYX is able to drive property performance. External operational benchmarking is established against qualified competition whilst group procurement sourcing initiatives are created for partners to benefit. In addition, properties will have access to ONYX’s Asset Maintenance program and Self-Controller Checklist.

ONYX Performance Management Framework
ONYX Performance Management Framework
ONYX Performance Management Framework
ONYX Performance Management

Balancing cost containment, revenue generation, business quality, compliance and value creation are a fundamental Performance Management strategy for ONYX with qualitative and quantitative measures accounted.

Quantitative Measures

Metrics Benchmarks
Value Creation Market Value of Asset
Financial Performance Revenue, GOP, EBITDA
Operating Measures ADR, RevPAR, Occupancy, RGI
Asset Utilisation Capital Expenditure
Growth measures Change in Asset Market Value
Operational Efficiency Improvement

Quantitative Measures

Metrics Benchmarks
Developing or maintaining relationships with stakeholders Owners, Lenders
Quality Property Condition
Guest Satisfaction
Associate Satisfaction
Quality scores
E Commerce scores
Compliance Audit

Utilising a combination of operating and financial measures, ONXY is equipped to evaluate and effectively manage assets for partners.

Quantitative Measures

Metrics Benchmarks
Top Line ADR
FB Revenue Per Seat
BQ Revenue Per SQM
Average Room Rate
Hotel Rooms sold divided by Total Rooms Available
Room Revenue Per Available Room
Outlet Revenues divided by Total Seats
Banquet Revenues divided by Total Square Meter
Total Revenue per Available Room
Profit GOPPAR/Margin
Gross Operating Profit per Available Room/ GOP Margin
EBITDA per Available Room/ EBITDA Margin
Return Return on
Net Operating Asset*
EBITDA/Vale of Fixed Asset (excluding Depreciation)

To learn more

Contact ONYX Hospitality Group